Dialpad
6 min
Initiate main office number cutover
Move training guide to Archbee
Add "No agent on call"
Add onboarding procedures
Review how to put someone on call for Maintenance. Dennis and Oxana.
Configure reporting and training
Send to Oxana, Robert, Spanos for review
Reconfigure onboarded users [if needed]
Cameron from Maintenance
ID new onboardees with Managers
Circulate link to Archbee training to managers and operators