Dialpad Training (for Contributors)

what is dialpad and why are we using it? training for individual contributors note to managers individual contributors cannot proceed with the account activation and training resources below unless you have completed the new user onboarding process described here x dialpad desktop training identify your computer's system type activate your dialpad account via your riparian email confirm your dialpad phone number navigate the quick start guide switch to the desktop app placing calls and sending messages if you are a contact center operator (for example, a member of our repair and maintenance team), please watch the below loom on how to place outbound from the contact center's shared phone number receiving calls checking your individual inbox and department queues review call transcripts update your status system settings ready to go you are now ready to use dialpad as a part of your daily workflow additional help resources are listed at the end of this article dialpad mobile training download the dialpad app https //play google com/store/apps/details?id=co switchapp\&hl=en us https //apps apple com/us/app/dialpad/id921879637 additional resources dialpad provides the below resources to help users troubleshoot issues, learn new features, or clarify how to use the software click the hyperlinks below to be directed to each resource https //help dialpad com/ https //university dialpad com/learner dashboard https //dialpad com/contact support